Privacy Policy
Effective Date: June 30, 2026
Golden Stem Murals ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide when you visit our website, request a quote, schedule a consultation, or communicate with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following information when you interact with us:
Name
Email address
Phone number
Project address (if provided)
Information about your mural project
Photos or measurements you voluntarily submit
Form submission information
Website usage information
Device and browser information
IP address
Information is collected either when you voluntarily provide it or automatically through standard website technologies.
2. How We Use Your Information
We use your information to:
Respond to inquiries
Provide estimates and proposals
Schedule consultations and appointments
Design and complete mural projects
Communicate regarding your project
Send requested information
Improve our website and customer experience
Maintain the security and functionality of our website
Comply with legal obligations
3. SMS Communications
If you provide your mobile phone number and consent to receive text messages, you may receive SMS communications related to:
Appointment scheduling
Consultation reminders
Estimate follow-ups
Project updates
Customer support
Requested information regarding your mural project
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us using the information below.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Information Sharing
We do not sell your personal information.
We may share your information only when necessary to:
Work with trusted service providers who help operate our business (such as website hosting, CRM, scheduling, payment processing, or communication platforms)
Comply with applicable laws or legal requests
Protect our rights, property, or safety
These service providers are only permitted to use your information as necessary to perform services on our behalf.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website performance
Analyze visitor activity
Remember user preferences
Enhance the browsing experience
You may adjust your browser settings to disable cookies, although some website functionality may be affected.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Maintain business records
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for future communications
Opt out of SMS messages at any time by replying STOP
To exercise these rights, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Golden Stem Murals
Email: [Email Address]
Phone: [Phone Number]
Website: [Website URL]